Payment via Credit card or PayPal & delivery by courier service: 1-3
working days. Free shipping over €60.00. Shipping cost is €3.95 for orders
up to €60.00.
Orders outside the European Union: Possible taxes or customs duties charges on orders outside the European Union should be paid by the consumer that placed the order.
Return Instructions
You have the right to return the entire order or part of it within a 15-day
period from the day you received it.
Once we receive your parcel, you will receive an email from us with your Account Balance after the return.
The available balance can be used for placing new orders on our website or
can be refunded.
All products must be returned in their initial package with their tags.
Please make sure that you pack them properly for shipping. For hygienic
reasons, items that carry the red sticker on their package cannot be
returned.
You should also complete the 'Returns Form' and include it in the return
package.
The company has the right to accept or refuse your return. The company has
no responsibility for any loss or damage to the product that happens after
use and under no circumstances has any obligation to replace it.
For FRANCE the cost of return is €3.50
All product returns are conducted through Courier services by calling
DHL at +357 2279 9000
Send to:
CELESTINO
17, PLOUTONOS STR.
12241, EGALEO
ATHENS-GREECE
TEL 212 214 4444
Refunds
If you want a refund,
You can apply via our website following the steps below:
1. My account
2. Refund
3. Fill in the form
4. Send request
You can contact our Customer Service at +30 212 214 4444
From the moment we receive your request, the refund will be conducted
within 2 working days.Your refund will be deposited to your bank account.